Reviews
Customer Reviews
See what our customers say about Master Gas Heating and Plumbing
“Very professional including inhibitor checks, regular reminders of appointments made, quick response to enquiry, all certification supplied quickly, great advice,
Excellent communication and response to queries.”
Steve G
Google
“I think this will be tree 3? I wouldn’t use anyone else. Punctual = early, professional, clean, tidy, friendly, genuine, thorough…. I could go on. Thank you again Lee”
Jenny Hulme
Google
“Great service and communication. The new boiler is working very well. Lee was fantastic throughout the installation, a real top gent. Would recommend for sure!”
r j
Google
“We are pleased with the recent boiler service and report.
Lee was professional, polite and prompt.
Very clean in carrying out task.
A job well done - would defiantly recommend.”
Vicky Baldwin
Google
“Excellent service and communication from Mastergas Services, Thank you Lee. Would definitely use this company again. 👍🏻 …”
W
Google
“Great professional, on time and excellent attention to detail. Don’t hesitate to contact Lee if you want a quality job doing”
The Loft Men
Google
“I would highly recommend MasterGas Heating Ltd. Excellent service”
Stella O'Grady
Google
“Lee come on time and carried out the work very professional. We would recommend him 100per cent . Plus it was a difficult job .”
Barbara Mcmahon
Google
“Lee has done numerous jobs for us over the years and is always professional, prompt, fair priced and hard working. Jobs include fitting two boilers, full central heating installation, bathroom refurb, pipe replacements and outdoor tap installation. He’s brilliant and would always use him, and highly recommend to others. Also a genuinely nice guy.”
Alison Taylor
Google
“Mastergas did a fantastic job fitting our new radiator. Lee, was professional throughout—punctual, polite, and happy to explain what he was doing. The work was completed efficiently and everything was left clean and tidy. The radiator looks great and is working perfectly—highly recommended.
Thank you Lee for a great customer experience.”
Terry Clair
Google
“Communication was excellent from the time of booking with all updates upto arrival.
Lee was brilliant very considerate, polite and professional. This is my second time using MasterGas for my boiler service and I'll definitely be using them again.
Thank you Lee for a prompt and professional service.
Terry”
Terence Clair
Google
“Lee is an exceptional gas engineer. He does an excellent job, is always on time, and communicates really well. He fitted our boiler 5 years ago now and has continued to service it annually. I would certainly recommend him. Thank you very much, Lee.”
Yvonne Lathbury
Google
“Lee was awesome. He had to install and move my boiler from one side of the house to the other. He was very professional, did a great job. Great to have hot water again.”
Phillip Morton
Google
“Arrived promptly and when stated. Was knowledgeable about the boiler issue and resolved the problem. Just the service that I required and would recommend.”
Keith Pittaway
Google
“I would like to leave an extremely positive review for Master Gas, especially for Lee.
I had a problem with my boiler and the gas engineer I usually use was unavailable. Thanks to the excellent Google reviews here, I decided to contact Lee — and he absolutely lived up to every single one of those great reviews.
First of all, he replied to my message very promptly, which was already impressive. I was also very lucky that he had availability the same day because someone else had cancelled.
Lee came over and did an excellent job. Throughout the whole process he showed me the problems and clearly explained the repair and the costs involved. He even took the time to go and collect the necessary parts.
While he was there, I also decided to have a full boiler service done with him, which turned out to be the best decision. During the service he identified three legitimate issues that could have led to more serious problems in the future if they hadn’t been addressed.
He replaced all the necessary parts and showed me exactly why they needed replacing — they were clearly worn and obsolete, so there was no question about it. After the work was completed, my boiler honestly felt like a brand-new one.
Another thing that really impressed me is that I occasionally used to notice a slight smell of gas in the bathroom. Since Lee completed the repairs and service, that smell has completely disappeared. I believe his work ended up fixing that issue as well, even though it wasn’t the original reason I called him. That made me extremely happy and, more importantly, I now feel very safe and confident with the work he carried out.
His work was impeccable. Lee is clearly extremely knowledgeable, honest, and professional. There was no pressure, no unnecessary upselling — just a skilled engineer who truly knows what he’s doing.
He is extremely competent and his prices are also very fair.
I highly recommend Lee and Master Gas to anyone needing boiler repairs or servicing.”
Daniela Espejo
Google
“Excellent professional service. I would recommend this company to anyone”
John
Google
“First time using MasterGas, turned up on time, detailed report provided at the end and gave a good opinion on the condition of our boiler. Can’t ask for much else will definitely use them again.”
James Fell
Google
“Highly recommend , very trustworthy , pricing was fair , reliable, went above and beyond
Did a smashing job”
alex howden
Google
“I would highly recommend using MasterGas. The service is excellent and Lee is polite and professional. Although he was running late due to another job overrunning I was actively kept informed of the delay and when he would arrive.”
Stuart Roberts
Google
“Lee has replaced radiators and converted our central heating from a hot water cylinder and boiler system to a combi boiler. He's also installed a new bathroom for us.
Lee is professional, reliable, was patient with all of my questions and cleared up at the end of each day.
We live in an old property and Lee was faced with a mysterious collection of pipes to work out and re route, which he did with no fuss or mess.
Before we went ahead with the installation, Lee took time to look at our existing system and made suggestions on what types of boiler may be best suited for our property.
Lee has a brilliant set up that texts you when he's on his way, so there's no waiting and wondering when he'll turn up!
We're were so pleased with Lee's work that when we realised he was also a plumber, we asked him to replace our bathroom suite. Again, he advised us on what might work best and I can honestly say a year and a half on, that his advice was great.
Our bathroom looks great, works perfectly and now we have a thermostatic shower instead of an electric one, when the water pressure drops we don't have issues with the temperature - phew!
Thankfully now he's sorted our major jobs, we only need him to visit once a year to service the boiler he installed, which is so easy to use compared to our previous system.
Thanks Lee : )”
HELEN JEFFRIES
Google
“Lee always arrives on time and explains any problems requiring attention. He has serviced my boiler for a couple of years and i would have no hesitation in recommending him.”
Shirley Barnett
Google
“This is the second time I’ve used Lee. When I had a problem with my boiler, he identified the issue and managed to get the parts ordered quickly. He kept me informed about the order and exactly when he’d be back to repair the boiler. He was also able to service it and sent the certificate over within a few hours.
Lee really goes above and beyond to help. He’s reliable, knowledgeable, and honest I’d definitely recommend Mastergas Heating Ltd.”
Pris Bro
Google
“Lee from Master Gas Heating Ltd recently replaced my boiler for me. Great service. Great communication and very friendly with great attention to detail. Highly recommended for anyone needing a trustworthy gas engineer. Thanks Lee”
V
Google
“Excellent service, arrived on time and just what I needed doing would highly recommend”
June Lane
Google
“Lee has been my gas engineer for a number of years. I have always welcomed his timely response to requests and efficient , timely resolution of jobs. I'm happy to recommend him”
Anne Cope
Google
“⭐️⭐️⭐️⭐️⭐️ Master Gas Heating Ltd – Mr Lee
“Fantastic service from Master Gas Heating Ltd. Mr Lee serviced our boiler professionally and explained everything clearly. Very friendly, reliable, and thorough with great attention to detail. Highly recommended for anyone needing a trustworthy gas engineer”
Driver Training Institute
Google
“Great job with the breakdown
And serviced the boiler very professional
Can have the tree named Villa lol”
Robert Smith
Google
“Thanks to Lee and the team for replacing our boiler and thermostat. Lee went the extra mile, spending extra hours at our home dealing with a couple of unexpected issues/changes in a very professional manner. He explained clearly how the new boiler and thermostat worked and took care of all the paperwork associated with a new boiler. Highly recommend.”
David Hardway
Google
“Lee responded to my request after our CO monitor alarmed. He attended promptly at the time we agreed. He tested the boiler and declared it was all ok and got our heating back on. Probably the recent storm caused the alarm. Great service, booked him in for our gas fire and boiler service as well.”
David Hughes
Google
“Excellent service, would highly recommend and pricing very fair”
Carl Doswell
Google
“We were very impressed with the prompt and efficient service we received. The customer care in particular was
excellent. Would definitely recommend to friends.”
Carol Edwards
Google
“Next day booking was great. Lee was able to reconnect the thermostat to the boiler, no trouble. Excellent service.”
Chris Sherlock
Google
“Lee did a very great job. Very please to have them aboard looking after our boiler and servicing annually.”
C Y
Google
“Lee was fantastic from start to finish. Identified the problem, explained the solution, quickly ordered parts and fitted them.
No mess, no fuss, seamless work. Highly recommend!”
Kelly Butler
Google
“Great service and very good workmanship. Really pleased with the quality of work completed.”
Helen Britton
Google
“Really helpful - Sorted my leaking boiler without any issues. Gave a competitive quote for replacing a radiator which was then completed within a few days. All mess cleaned up afterwards. Very pleasant and great service - would highly recommend”
Sarah Harry
Google
“Lee was very professional in what he done for me clean and tidy, l will pass his card to my mates
Thank you Lee.”
Jason Jinks
Google
“Excellent workmanship, reliable, tidy and reasonably priced. Would definitely recommend.”
Stella Hart
Google
“I would definitely recommend MasterGas for excellent service.”
Janine Saunders
Google
“2nd time having Lee service our boiler. Excellent comms, polite and left the kitchen clean and tidy. Love the automated reminder to book annual service; saves me a job!”
Carol Richards
Google
“Amazing service very friendly on time and work was to a very high standard highly recommended to everyone”
Jason bryan
Google
“This is an excellent plumbing service. On time and no messing around. The work is of a high standard. Thank you Lee @mastergas”
Lynette Harper
Google
“This was the first time I have used Mastergas and was really pleased with the service I received from Lee. It's always an anxious time sourcing a new service provider and someone that's reliable and you can trust . I didn't need to worry as from the initial contact and transparent pricing of the jobs to the clear explanation of what was wrong to the ordering, sourcing and fitting of the items it was really good. So good I have recommended to family and friends and I offered to do Lee a Google review.”
Mark Rayne
Google
“Lee was Fantastic, after having a few other plumbers over with no luck in fixing our commercial boiler, Lee came to the rescue! He was very thorough in his checks, and had fully explained the issues with the boiler. It’s very hard finding anyone trustworthy and reliable nowadays, however I would highly recommend Lee! Thanks once again!”
Hena Khanom
Google
“Excellent and reliable service as always from Lee. We would thoroughly recommend MasterGas Heating. Easy to book, instant confirmation and great comms in lead-up to appointment. Work always carried out efficiently and to a high standard - thank you 😊 …”
Dawn P
Google
“I recently had the pleasure of having Lee service our Logic Heat H24 boiler. His work was exceptionally thorough, and he efficiently addressed the issues with our towel radiators. Scheduling the appointment was seamless, and the card payment process was quick and straightforward. I received both the service certificate and payment receipt promptly via email. I would choose Lee and Mastergas for future needs—highly recommended!”
Obinna Obinwa
Google
“Excellent service would recommend”
neal kenyon
Google
“A very professional job,and very thorough throughout,I would wholeheartedly recommend Lee without any doubt”
david rosten
Google
“We would highly recommend Lee ,arrived on time ,excellent service and very polite man ,no mess good clean job 👍 …”
alan gorst
Google
“Excellent service”
Christopher Greenhalgh
Google
“My radiator has not worked for over a year, but Lee fixed it in minutes, he was punctual, courteous throughout, professional, took his shoes off to go upstairs and really friendly. Definitely 5 stars from me. Would definitely recommend!”
G Usman
Google
“Lee did some work for me on 13/09/24. Everything from start to finish, from arranging a visit for a quote to my questions after the job were handled very professionally. It was a relief to be able to have faith in a tradesperson after my very negative experiences recently. Lee was polite, experienced, trustworthy, very tidy and I am very happy with the work carried out. I have no hesitation in recommending Lee and MasterGas Heating Ltd.”
Christine Haywood
Google
“Thanks to Master Gas for a great job at our place.All new central heating system exactly as I wanted.I would definitely recommend Lee,to anybody wanting any heating or plumbing work doing 👍 …”
Janina Hodges
Google
“Thank you, Lee, and I can not say it quite enough.
Spent a good 5 months from September trying to resolve boiler issues caused by cowboys.
I did not expect to hear back from MasterGas.
Lee popped over, did a fair bit of trial and error at no cost.
I had a new boiler installed with MasterGas and Lee was smashing; shoe covers, vacuumed everything, tidied up and filled all the holes in the wall after mounting the boiler control.
Lee is absolutely polite and it was a pleasure to speak with him - always lovely when on the rare occasion, a tradesperson is genuine - thanks Lee.”
R
Google
“Received a message with an ETA, Lee arrived on time. No fuss or mess, provided an effective service. I would use again and highly recommended.”
Sue B
Google
“Fantastic experience to have Mastergas do my bathroom job. Fast efficient and left everything as he found it. Decent price can’t complain. Would call Lee again anytime or recommend no problem.”
Nabeel James
Google
“Lee at Master Gas provided an excellent service. There was a small window to install a new boiler as the house was empty for a short time. He juggled some work and was able to complete the installation within a couple of weeks.
The installation works as it should and he left the house clean and tidy. Couldn't ask for more.”
Alan Porter
Google
“Used master gas, plumbing and heating for refurbishment at my salon. I can’t recommend the service enough really helpful on time left the place looking spotless afterwards. Would really recommend to anyone if you want a reliable reasonable plumber Lee from master gas is your guy also fitted my back washes and did an amazing job”
trevor stuart
Google
“Perfect service. Left Lee the key to the house to service our boiler. Lee is always professional and trustworthy. Will definitely use again.
Thank you 😊 …”
Debbie Walters
Google
“Boiler service done. Friendly and efficient 👍 helped sort another radiator out at the time. Got another job lined up for him too. Recommend him. …”
Jon Shaw
Google
“Contacted Lee, once more, to re-fit our two lounge radiators which he had removed for us back in July. Quick response. Booked in without fuss. Turned up on time having txt and e-mailed prior to confirm and also say he was on his way. Job completed without leaving any mess. A first class job once more. Thank you Lee.”
Val Haywood
Google
“Lee arrived dead on 3pm. He found the leaky boiler was due to a split pipe and although it was rush hour by then he went to get the part needed so that my 86yr old mother in law had heat. He fully tested the system and left everything tidy. Thoroughly recommend. That was a couple of weeks ago and its all working fine.”
paul rayner
Google
“Lee has been looking after our boiler for about 15 years now, and we wouldn't call anyone else! He is always cheerful and conscientious.”
Cathy Bower
Google
“Excellent. Fair price, professional and thorough. Will certainly be using this company again!”
Claire Maiden
Google
“Very happy with the service we were provided by Lee. Booking the appointment was easy. He was quick to find the fault in the boiler and came back next day with the spare part. Very nice and polite guy.”
Stefaniya Andreeva
Google
“Very informative and thorough service.”
Cathie Adkins
Google
“Above n beyond customer service
Fantastic and efficient
Huge thanks to Emma a wonderful representative of the company
Thanks for your patience and cooperation in getting urgent Boiler repairs sorted.”
X Soltan
Google
“Great service From Lee will always use for any issues ! Can’t fault him”
Emma Dixon
Google
“I found Lee's company on Google, and found him on face book, after reading his posts he seemed to be a genuinely great guy, he came to service my 91 year old father boiler , he was amazing, punctual , kept me updated as to the time he would be arriving, serviced my dad's very old boiler making sure it was working, made recommendations for future work, very reasonable prices ,can hundred percent recommend Lee's company ,I will be using Lee again and telling all my friends, he deserves to do really well, thank you Lee . Regards Linda”
linda davey
Google
“Left a panicked message for Lee when my bathroom flooded! He called me back as soon as he was able, turned up at agreed time and fixed the problem within a couple of hours. Great service!”
janine lowe
Google
“Work carried out to very good standard as always by Lee. Always clean and tidy and explains problem and how he's put it right.”
Susan Chubb
Google
“Lee was great, clear pricing, speedy appointment and invoice etc. Happy recommend and will be using again for my boiler servicing 🙂 …”
Louise Newman
Google
“So pleased with the shower that Lee fitted for us he did the flooring as well and thank goodness we picked him as some boarding was rotten as it had got wet when the bath flooded and Lee replaced it all ,wonderful man did it all worked his socks off to make our bathroom perfect, Lee really is the best cleaned up every thing and even took our rubbish away ,old bath thank you every thing ,simple the best workman we have had ,thank you Lee”
Janet Coley
Google
“Lee turned up and serviced my boiler for the 5th year in a row!!!! He always turns up with a smile, never late, very professional and very tidy. He's the best engineer you'll ever find!!! Already planning to book him in for more work!!!!”
Ayaaz
Google
“Lee was brilliant. Master Gas were prompt and their customer service was brilliant. You were advised in advance about all visits. lLee was, courteous and always turned up on time and got on with the job. His work was first class. It was particularly valuable as it was for my father who is very poorly, so it was hugely appreciated. Would highly recommend.”
Jane Ross
Google
“Lee was prompt and efficient as always, great service and great advice given on future upgrades to our boiler system.”
Mark Bolton
Google
“Lee is the best guy for boiler services. He is highly professional and efficient. No mess, no fuss. The only person we trust to look after our family boiler.”
Alison Styler
Google
“Excellent service, Lee was very helpful and friendly.”
Linda Beddows
Google
“We had a leak in the boiler fixed by MasterGas. The communication from start to finish was excellent, very transparent on what needs to be done, and with the pricing. Lee was very professional and provided an excellent service.”
Mr C
Google
“I have used Lee for plumbing jobs for a few years. He fitted and serviced a boiler for me at a previous address. He also did lots of smaller jobs for me. Yesterday he serviced the boiler, fitted a radiator and fixed a washing machine leak at a new address. He is friendly, efficient and always answers any questions I have. I highly recommend Lee”
Elaine Johnson
Google
“Master gas were prompt and efficient and reliable.”
yvette gray
Google
“Have used Mastergas for multiple things over the years from boiler servicing to removing a gas fire, general plumbing repairs, and a full W/C reno, and have always been happy with the work. Will be upgrading our boiler within the next couple of years and plan to use them for this as well.”
Claire Patel
Google
“Lee, from MasterGas, came promotly for the appointment to service our boiler. He also took a look at our radiators and gave much needed advice. He was polite and friendly. I would not hesitate to recommend them.👌 …”
Robert Love
Google
“Boiler serviced, Lee was on time, carried out work efficiently Recommended !!”
neil mason
Google
“Lee has recently re-fitted my bathroom and did an amazing job! Due to some unforeseen issues, the job took longer than anticipated, but Lee kept me fully informed and took the time needed to get everything sorted. The job was completed to an excellent standard and I would have no hesitation in recommending MasterGas!”
Lisa
Google
“Lee let me know in advance the cost of the works to be carried out and was on time to complete the job. Professional service provided.”
Lucy Dunn
Google
“Lee arrived on Time,did my Boiler service and a landlord certificate to a good standard,also very Trustworthy,had to dash to office,left lee to do job,lock up,no problem.cheers lee 👌 …”
Brian Hampson
Google
“We've used MasterGas for a few years. I can't recommend them highly enough. Expert knowledge, skills, experience, and good value.
Lee regularly services our boiler, and a few years ago he built us a new bathroom.
As an added bonus, if you've got a dog he will employ them as a helper / inspector of works.”
Stuart Armitage
Google
“Yearly heating and boiler service conducted by Lee. As always an excellent job done by a trusted, friendly and punctual tradesperson. Would not go anywhere else. Thank you”
Jenny Hulme
Google
“Lee was friendly when he came to quote us telling us different ways our downstairs toilet could be installed. He came on time and fitted in the time he quoted. Definitely will be recommending and asking for Mastergas to service our boiler.”
Andrew Gray -
Google
“Professional work throughout. Lee was let down by WB failing to deliver a part but he turned up late on a Friday to make sure we had heating over the weekend. Great service.”
David Bland
Google
“Mastergas was very helpful and responsive to my problem when I called, arranging an early appointment to resolve it. The work was done on time, quickly and effectively.”
David Smith
Google
“Professional, trusted and friendly service. Highly recommended.”
James Horton
Google
“We had lost our hot water and heating during the recent cold spell and contacted Lee for some help. He was very quick in both attendance and diagnosing the problem, got the parts ordered and fitted the next working day and his communication was great. He talked through the issues and gave us some honest feedback, which is fantastic and reassuring.
Will definitely be using MasterGas again in the near future! Top job!”
Christian Breakwell
Google
“We have used them numerous times now. And every time arrive in time. Do a great job and great value and always clean up. Most importantly, gives our dog a good fuss 🙂
Would highly recommend”
Ben Witham
Google
“Lee made contact almost immediately after our first message, was able to come the same day due to a cancellation and got our boiler up and running again, explaining clearly what the problem was, even took the time to check and bleed all the radiators in the house.”
Anne Kelsall
Google
“Professional and friendly. I would definitely recommend them.”
Andrew Perry
Google
“Lee was professional from start to finish . The booking process was simple , correspondence was on point . Arrived on time , completed the job and communicated in a way we could understand.
The invoice /payment process is one of the most easiest I have experienced, an email sent on completion of job , click 1 button , 3 different options offered on how to pay ( I used apple pay) and job done , took less than 30secs .
Highly recommend. Will definitely use every year for our boiler service.”
Toby Oury
Google
“We engaged Lee Harris of MasterGas Heating to service the central heating - unfortunately, for safety reasons, he had to condemn the boiler as it was very old and posing a risk of carbon monoxide fumes. He recommended a new combi boiler. Within a week the installation was completed and all the debris - including the old boiler and water tanks - was cleaned up and taken away. Lee is efficient and friendly and does his work tidily with the minimum of disruption. Thoroughly recommended - he will be our go-to-guy for the regular yearly maintenance in future and any other plumbing issues that might crop up.
Very satisfied.”
Iain Smith
Google
“Lee recently installed a brand new combi boiler for me and fitted several new radiators.
He was very prompt at quoting and booking the work in. When I my property, Lee was professional an thorough. Very happy with my new boiler and would definitely recommend!”
Lydia Millington
Google
“Great professional service, would fully recommend.”
Scott Sammons
Google
“Lee did an absolutely incredible job for us fitting out new bathroom. After we were left in the lurch by someone else after stripping out the old bathroom he stepped in at short notice and honestly it was a blessing in disguise as the final product is beautiful with so many clever touches that we hadn't even thought about. He also showed up exactly when he said he would and communicated well, both of which have been a rarity in others I've dealt with during this reno. 100% choose mastergas if you want a good job rather than a let down”
Sophie K
Google
“Lee was fantastic. Arrived on time completed the service with no fuss or mess. SMS message updates and electronic info forwarded. All very efficiently. The boiler has also worked perfectly since originally installed by Lee 12 months ago.”
Pete Dimbleby
Google
“Delighted with the service from Lee. This was a new boiler install and removing the old system and tidying everything up. He took extra care in where all the new pipes would go and consulted at every stage, and also fixed a few odds and ends nearby that weren't part of the job for free leaving me with an even better result than I expected! Highly recommended.”
M
Google
“Lee was lovely polite and very very helpful I will always recommend him. It was a very good experience I will use them again.”
Susan Oreilly
Google
“Lee was on time, professional and curteus. Discussed the problem and how best to proceed. Will use his service again and would recommend him.”
Robert Kelsall
Google
“Replacement boiler, 4 replacement radiators and installation of one new radiator. Brilliant service - from the very fast - same-day response to the initial breakdown to the full job starting less than a week later. Very high quality of work and attention to detail. Have already recommended Lee to friends.”
Nick Ford
Google
“Contacted Mastergas Heating, very easy booking service and convenient service times avaliable.
Resolved my leak and serviced boiler with great feedback on the performance/ condition of my heating system. Will definitely continue to employ their services as have peace of mind from employees and company you can trust.Thankyou Lee.”
Karl Hill
Google
“Lee was on time, 5 Star Rating once again, extremely clean and tidy throughout, and has time to play with my Dog as well.”
brian lynn
Google
“Genuine and totally trustworthy”
Daz2519
Google
“We contacted Mastergas to quote us for changing our heating system to a Combi system and to move the existing boiler from the kitchen to the airing cupboard upstairs.
Out of all the companies we approached for a quote, Mastergas was very competitive on price but more importantly Lee from Mastergas came across as professional and knowledgeable and made us feel as though he'd do a good job.
Lee arrived on time every day and worked hard every day to complete the work.
The amount of work he had to do to relocate the boiler was incredible and always worked clean and tidy; our house was always tidy when he left for the day.
To summarise, excellent workmanship, hard working, very tidy and a pleasure to have Lee in the house.
Book Mastergas for your work as you will not be disappointed!”
Scott Moseley
Google
“I would highly recommend Lee. I just had a new boiler installed, he was very on time, polite and professional. Outstanding service!”
Ben Chan
Google
“Absolutely amazing service. Lee is one of the nicest guys, fitted me a Viessmann boiler and the pipe work and everything was top notch. Couldn’t recommend him more. The new boiler installation was brilliant and the job was done timely and no short cuts were taken. A good job done.”
Raj Hunjan
Google
“Lee was great and delivered above and beyond at times whilst working around 2 dogs and me trying to move in to the house way too soon!
Great quality and attention to detail. Cheers”
Andy Paul
Google
“Lee recently carried out a boiler repair for me after a breakdown leaving me with no heating or hot water. Lee was friendly and professional, arrived on time with great communication and I liked that I received a notification that he was on the way with the ability to track his journey to me so I could be prepared for his arrival. Unfortunately it was a big job as my boiler hadn't been very well looked after 🤦. However Lee was able to source the necessary parts for me quickly and I was grateful that he fit me in for another appointment as soon as the main part arrived. Lee was very thorough throughout, taking the time to ensure no faults reoccurred before leaving. He was respectful, clean and tidy, and I felt comfortable having him in my home. Huge thanks to Lee for his time, I've never been more grateful to have heating and hot water!”
Beth Wilson
Google
“Very professional from start to finish and carried out a great job with no hassel. Pleasure meeting Lee top lad 👍🏽”
Ricky Dass
Google
“Lee answered an emergency and kept me informed all the time about what needed to be done. Courteous, professional...couldn't have asked for better. Excellent job done. Many thanks Helen”
Helen
Google
“Really pleased with the service that Lee provided. Very professional and work was of a high standard.”
Claire O'Brien
Google
“Great service from Lee. New heating system installation, neatly set pipework, fantastic job! Highly recommend! Thank you Lee”
Diana Uring
Google
“Lee is a quality engineer and not only services our boiler, he fitted it too. He is always available with advice with any issues. He also repaired our dream bathroom when a shower tray cracked causing major issues with the floor. He cut away the rotton wooden floor, replaced it, and fitted new shower tray, tiled the whole bathroom floor. He was a complete pleasure to have in the house and worked well and safely. Highly recommended, fair price, high standard finish. Super happy.”
Gayna McCarthy
Google
“Lee replaced our shower tray, screen and fitted waterproof wall panels. All work was carried out to a high standard and as described. We will definitely use MasterGas heating and plumbing again.”
Chris Curtis
Google
“Carried out a heating system flush last christmas after moving into a house, very professional and quality work!”
Dan Waite
Google
“Quality work great price 👍🏽 …”
Adam Swain
Google
“A recurring comment from the annual servicing of my combi boiler the past few years was that it is nearing 20 years old and not worth calling someone out to repair if it breaks down. After breaking down, I blanket e-mailed about a dozen boiler installers in my area (finding their details from 'find an installer' sections of various boiler manufacturer websites) to ask if I could get a quote for the installation of a new combi boiler. I did not mention anything about my existing one being broken. What stood Lee out from the crowd in my experience were:
- his responsiveness from the get-go
- when he visited my property, instead of only focusing on quoting a price for a new combi boiler like other installer visits, he asked about the existing boiler I had and what was wrong with it. I explained I knew it was old and was deemed not worth repairing were it to stop working, but at no charge Lee then went to the bother of taking off the front cover, doing various cursory checks, etc., all of which took about 20 minutes of his time. I appreciated this as repairing the existing boiler would invariably have cost me less money than installing a new one, yet this was a route Lee was still willing to explore, even though it would have been detrimental to his pocket
- his online presence ( mastergasheating.co.uk and from there you can link through to his various social media outlets from there ) is impressive. I especially liked his Facebook page and how he interacted with his following, including a few informative videos he has made which show he knows his craft and cares for getting his customers a best possible service
Consider myself added to the chorus of people who sing Lee's praises.”
Anthony Redden
Google
“Lee installed a new boiler in a different place to our old one. He re routed all pipe work and worked in a very tidy and professional manor. At no time were we without heating or hot water as he worked. He removed old boiler, and explained how to use new one. Excellent service and I would highly recommend MasterGas.”
Christopher Lathbury
Google
“Lee at MasterGas installed a full new central heating system for us, fitting boiler pipe work and radiators. The service is immaculate from quotes to commissioning. We had a txt message letting us know when he was arriving on each day, he always arrived on time. We originally agreed a start date but he knew our current system was in a bad way and managed to get us started earlier than agreed. He always replaced floor boards, cleaned at the end of every day and keep disruption to a minimum. Great service, he'll be quoting for our bathroom next.”
dean tunney
Google
“Highly recommend! Lee did a fantastic job fitting my new boiler. Very reliable, professional, friendly and left everywhere tidy. Thank you Lee!”
Lindsey Stokes
Google
“Lee did an excellent job fixing a downstairs toilet sink unit, after a cowboy plumber did a terrible job. Lee was tenacious & patient as it was a tricky fix. Definitely have him back to do the overhaul installation of my new bathroom. I would recommend to my family & friends.”
Cathie Foley
Google
“Lee carried out our annual service on the bolier. He was prompt on arrival, very informative and helpful. Polite and friendly definitely a person you can depend upon. Thanks for your help and advice Lee, five star 🌟”
Gemma T
Google
“Fantastic service from Lee, very clean , tidy and professional and saved me ££££ 😊”
Martin Jones
Google
“Arrived quickly, great service and left workplace tidy. Highly recommend”
Steve Williams
Google
“Lee was prompt with his quote for the installation of my new combi boiler and all work undertaken was done to the highest standard. Will definitely be using his services in the future”
camraan hamid
Google
“Lee came at very short notice and did a brilliant job. He even resolved the issue of our heating system having no drain tap at no additional cost”
Steve Randerson
Google
“Lee has carried out our annual boiler service for many years. He is pleasant, efficient and tidy. I would definitely recommend him.”
Rita Wright
Google
“Great service, good communication, arrived on time and sorted the issue for a great price.
Thanks Lee”
Mark Bolton
Google
“Gas fire service for my mother. The only one who replied swiftly to my message. Good job and best price.”
Van bat
Google
“After our boiler broke, Lee worked quickly, efficiently and patiently, quoting and replacing it within two days. It was an extremely cold part of the year and we were desperate for heating, Lee offered an extremely competitive quote compared to others. His standards are very high, and commitment to a good job is clear. Lee is a true professional, working long into the evening to make sure the job was completed and we were with hot water and a warm house! I’d recommend Lee to all those considering him.”
Lesley Richardson
Google
“There isn't enough praise or adjectives to describe the service I have had from this company time and time again. You know what it's like. Your boiler stops working at the most inconvenient time and you're left frantically phoning around friends and family asking if they know a "good heating and plumbing guy" if you're lucky they'll know someome they've used and trust. Otherwise you're left searching through dozens of plumbers on Google. You don't know what you're getting, are they any good? Will they diagnose the fault and charge you the right amount for the right repair, without adding things on etc etc!!
Let me save you that pain if I may. I've used Lee for about 4/5 years now. From annual boiler checks to a full boiler replacement (more of that later) each time he's been a pleasure to deal with and had me up and running in no time at all. I fully trust him, I'm happy to leave him alone in my home and can vouch for his integrity, honesty, professionalism and reliability. Give him a call, you will honestly feel the same as I do. I've added some further information below, but if you don't read on, just know you've picked a great engineer.
So this past week my boiler having gone 10 years finally packed up. Of course it waited for it to go from mild to cold to do so. Anyway Lee came straight out, priced the job and offered various choices and gave his opinions on all the different boilers and at different price points. Of course by now, I trust Lee's judgement and expertise explicitly, so went with his recommendation. Next was a date. Given the time of, heating guys are extremely busy, yet Lee has always found time to balance things so that he can do the pressing jobs whilst keeping all other customers happy. So he was able to fit me in within the week for a total boiler install (trust me no heat and hot water is horrible, so the fact he was able to schedule such a big job so soon was such a relief)
Today he's been out and got me back up and running. As always he's done a first class job, he works so hard when here. He doesn't stop and is so thorough. He left me warm and with hot water and not a bit of mess in sight.
I can not recommend this guy highly enough. He's a star!!! Get his number and keep it in your phone, I'm promise you won't regret it. Thank me later :)”
Matthew
Google
“Good food. Nice, friendly Staff. Good Space for all family.
Small choice deserts”
Justyna Wieczorkiewicz
Google
“Warm and friendly service, punctual and fixed the boiler really well. I’d recommend MasterGas to anyone looking for a professional service they can trust.”
Russell Collins
Google
“Lee was great, efficient and thorough with the inspection of our gas systems and service of our boiler at a care home in Great Barr.. Many thanks...”
Celebrity Tribute TV
Google
“Lee serviced the boiler, put in a new radiator and sorted a towel rail that was too hot. I have used Lee before and he is excellent. He is very efficient, friendly and I am always pleased with the work he does. I would highly recommend him. Thank you Lee”
Customer
“Lee serviced our Worcester Bosch boiler. He did a thorough job, discussed possible issues with us. Payment by card was quick and easy. Service certificate and payment receipt sent via e mail. I would use Lee and Mastergas again - highly recommended.”
Customer
“FROM INITIAL CONTACT ALL WORKS CARRIED OUT AS REQUIRED , TIDY JOB AND REASONABLE INVOICE.”
Customer
“Lee fixed a leak we’ve had for ages and did our gas safety. Great guy”
Customer
“Look no further, great reliable service. From 1st telephone call to booking in an attendance. Kept up to date via email regarding appointment. ETA given 3pm, but then another update on the day to say arriving early. Time arrived 2.30pm. Diagnosed fault within 5 minutes, then engineer left to get parts and reattended to fit part. All done within 1 hour. Excellent so happy. Now have hearing and hot water. Friendly service, polite, courteous and good value for money.”
CustomerExpert Trades
“Lee was very efficient at his work, very helpful with ideas of how to do the job for the best look and design, extremely happy with the result,”
Customer
“Very efficient and no trouble to fix problem”
CustomerExpert Trades
“Lee is very professional and very tidy”
CustomerExpert Trades
“Lee was very professional and we were very happy with the work completed. We will be having nee radiators fitted in due course.”
CustomerExpert Trades
“Lee came to do the yearly service for the boiler he fitted for me last year. I had messaged him about my kitchen sink blockage before he came so he sorted that out for me as well, which was a huge relief. Lee is a very professional, friendly person and is reliable and trustworthy. He keeps you updated about when he’ll arrive to do the job and leaves the place clean and tidy. I would highly recommend MasterGas heating and plumbing.”
CustomerExpert Trades
“Lee did a fabulous job of changing the stop tap. Excellent value for money, prompt, clean and tidy.”
Customer
“Very kind and professional. Punctual and polite. What more could you ask for.”
Customer
“Called Lee to repair our dream bathroom. There was a fault in the concrete shower tray that caused water damage to the floor and started to crack tiles. The crack was not noticable and we dont know...”
Customer
“We enquired for the works to be carried out ASAP, Lee responded and booked us in for our appointment within 1 week and attended the property on time, carried out the works as requested.
Highly Recc...”
Customer
“Lee provided a top class service from start to finish at a super competitive price. Communication was first rate. The installation was carried out in a most professional and friendly manner. All safet...”
Customer
“Lee was thorough and professional in completing the work to a high standard. Happy to recommend to everyone!”
Customer
“Very thorough. Advice given on things to do if we experience any problems.”
Customer
“Lee kept me informed about when he would arrive. Serviced the boiler and was neat and tidy, nothing for me to clean up. Great value for money. Also gave advice regarding the thermostat.”
Customer
“Firstly, the quotes Lee gave us were for different brands of boilers and kit with varying warranty lengths, meaning we ultimately had a choice in how much we wanted to spend. The middle quote (which w...”
Customer
“Lee turned up when he said he would, did a good job, gave good advice and tidied up after himself. Wouldn t hesitate to call again.”
Customer
“A great job done by lee from mastergas ,on fitting my new central heating system.well pleased.”
Customer
“Lee has serviced my boiler since installing it 7 years ago. His work has always been top quality and always arrives at the agreed time. I can t fault anything about the service offered. A++++++”
Customer
“Lee provided a great service, extremely tidy, cared about his work and provided quality advice.”
Customer
“Polite, clean, tidy and a good job done with no time wasting. Used before and will use again.”
Customer
“Lee was super quick to respond to our pleas for help in fixing an issue with our central heating. Solved and fixed in very quick order. Thanks again! No hesitations in recommending Mastergas to others ...”
Customer
“Lee helped me out with fixing my downstairs toilet sink unit after another plumber did a terrible job.
Lee was tenacious and patient as it was a tricky fix. Definitely have him back to do my overhau...”
Customer
“Easy to arrange and regular reminders just ahead of engineer s visit who arrived on time and carried out the service effic”
Customer
“Great job done, very efficient and tidy”
Customer
“Lee was on time, diagnosed the fault with the gas leak quickly and was very efficient in sorting out the problem, he was also proficient and quick in removing a radiator and pipework in the kitchen le...”
Customer
“Lee was able to diagnose the fault and helped resolve it in a quick and efficient manner. He also took great care in ensuring the work area remained tidy. Would highly recommend!”
Customer
“No problems”
Customer
“Lee was Prompt friendly and a true professional. He did an amazing job at a competitive price and tidied up afterwards too. Lee has done several jobs for us over the years and I would recommend his...”
Customer
“I have had problems with not getting enough hot water from my hot water tank for a number of years. The problem got considerably worse over the last winter, which also resulted in the radiators not ge...”
Customer
“We have been using Mastergas services for several years. Originally, we had a radiator flush, then a new boiler, which Lee services every year, then some new radiators. In the autumn we had a problem...”
Customer
“Lee is quick and efficient and also makes sure the area tidy after the job. Always pleased with the work and to boot he s also very fair priced.”
Customer
“Lee is reliable and trustworthy. He took great care to complete the job with very little disruption. The job was completed in a timely manner.”
Customer
“Lee arrived on time, provided excellent customer service and answered all my questions. A great price and left work area clean and tidy. Will use again and wouldn t hesitate to recommend 10/10”
Customer
“Lee is extremely reliable and efficient....came round at very short notice and repaired my boiler for me quickly and with no hassles. Would definitely use again”
Customer
“Mastergas came round, looked at the space and listened to my descriptive vision of the future bathroom we wanted. Asked us to go to a showroom and pick what we wanted. He then installed the bathroom....”
Customer
“Lee serviced a boiler he had installed and he replaced a radiator. He is professional and very thorough. The standard of work is excellent. He does not rush and takes extra care to do a good job. He d...”
Customer
“Lee has been doing work for us for some time; he fitted a new boiler 3 years ago, and services it every year, and he fitted 10 new radiators last winter. He always works hard for us, and we have been...”
Customer
“Would highly recommend Lee. Efficient, hard working and reliable, he was quick to provide an honest and reasonable quote at short notice followed by quick installation. We would not hesitate to use or...”
Lee Wilkins
“Lee was very friendly and proffesional when he came to service my antiquated boiler through my landlord.He also went to a call out at a dental practice for our company and the feedback from Zarah the...”
June Mack
“Very impressed and very professional deffo use again!”
Darren Wood
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